ecv66 Privacy Policy —
Your information is completely safe

Last Updated: January 2026

Why is ecv66 publishing this privacy policy?

ecv66 is one of the most popular online betting and casino platforms in Bangladesh. We believe that protecting your personal information and privacy is our fundamental responsibility. This privacy policy ("Policy") applies to the ecv66.cam website and its related services ("Platform").

This policy describes what types of information we collect, how we use that information, who it may be shared with, and how you can maintain control over your information. Please read this policy in full before using the Platform.

This policy may change from time to time. For important changes, we will publish a notice on the Platform. Continued use of the Platform after any changes will be considered acceptance of the revised policy.

What information do we collect?

To operate the ecv66 platform and provide you with the best possible service, the following types of information may be collected.

How is the collected information used?

ecv66 collects your information solely for legitimate business purposes and to provide you with a better service. We use your information for the purposes listed below:

5.1 Account Management and Identity Verification

Your information is used to create your account, ensure login security, and verify your identity in accordance with KYC (Know Your Customer) requirements. This helps prevent fraudulent activity and keeps the platform from being accessed by minors (under 21 years of age).

5.2 Transaction Processing

Financial information is used to process your deposit and withdrawal requests via bKash, Nagad, Rocket, Upay, or bank transfer. The minimum deposit amount is ৳100 and withdrawals are generally completed within 30 minutes to 3 hours.

5.3 Customer Support

Contact information is used to resolve your questions, complaints, or issues via 24/7 live chat or email. Knowing your previous communication history allows us to assist you more quickly and effectively.

5.4 Promotional Offers and Personalisation

User information is used to send relevant bonus offers, cashback opportunities, and VIP programme details based on your gaming preferences. You can request to opt out of marketing communications at any time.

5.5 Security and Responsible Gaming

Technical information is analysed to prevent fraud, money laundering, and cybersecurity threats. Gaming activity is monitored to ensure responsible gaming and to assist with setting limits where needed.

5.6 Compliance with Legal Obligations

Your information may be used to comply with applicable laws and regulations, to fulfil court orders or requests from regulatory bodies, and to provide necessary information in legitimate legal proceedings.

Who is your information shared with?

ecv66 does not sell your personal information to third parties. However, information may be shared in the following circumstances:

• Payment Processors: bKash, Nagad, Rocket, Upay, and banking partners are entitled to receive the financial information necessary to complete transactions. They are governed by their own privacy policies.
• Game Providers: Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and other game providers may receive limited session information to operate game services.
• Technology Service Providers: Information necessary for operations may be shared with trusted technology partners for cloud hosting, data analytics, and cybersecurity services.
• Legal Authorities: Information may be provided to the relevant authorities to assist with investigations under court orders, government directives, or applicable law.
• Business Changes: In the event of a merger, acquisition, or asset sale, your information may be transferred to the successor entity, with the same privacy protections maintained.
• With Your Consent: Before sharing your information for any purpose beyond those above, we will obtain your explicit consent.

Cookies and Tracking Technologies

The ecv66 platform uses cookies and similar technologies that help improve your browsing experience.

7.1 Types of Cookies

7.2 Cookie Controls

Most browsers have cookie control options. You can block or delete cookies, but this may limit some functionality of the platform. Disabling essential cookies may affect login and transaction security.

How is your information kept secure?

ecv66 has adopted industry-standard technical and organisational measures to protect your information:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is protected by SSL encryption, making it virtually impossible for third parties to intercept.
• Password Hashing: Your password is never stored directly — it is stored using an advanced cryptographic hashing method, so even our staff cannot see your original password.
• Two-Factor Authentication (2FA): You have the option to enable two-factor authentication as an additional layer of security on your account.
• Access Controls: Your personal information can only be accessed by authorised staff, and they can only view the minimum amount of information required for a specific task.
• Regular Security Audits: Our systems undergo regular security audits, penetration testing, and code reviews.
• Data Backup: Your information is backed up across multiple secure servers, so there is no risk of data loss even in the event of a technical failure.

How long is your information retained?

ecv66 retains your information only for as long as necessary or legally required:

9.1 Account Information

All personal information is retained while your account is active. Even after an account is closed, relevant information may be retained for a set period to comply with legal obligations and financial regulations.

9.2 Transaction Records

Complete records of financial transactions are retained for the long term in accordance with legal and regulatory requirements. These records serve as evidence in the event of a dispute or investigation.

9.3 Communication History

Records of your communications with the customer support team are retained for a set period to improve service quality and for future assistance.

Your rights over your data

As a user of ecv66, you have the following rights regarding your own information:

• Right to Access: You have the right to request to see what information we hold about you. This request can be made by emailing [email protected].
• Right to Rectification: If any of your information is incorrect or incomplete, you can request a correction. This can be done through account settings or via customer support.
• Right to Erasure: You have the right to request deletion of your information in certain circumstances, though some information may need to be retained due to legal obligations.
• Right to Restrict Processing: In certain cases, you can request that the use of your information be restricted, such as while a dispute regarding the accuracy of the information is ongoing.
• Right to Data Portability: You can request to receive your information in a structured, commonly used format.
• Right to Opt Out of Marketing Communications: If you do not wish to receive promotional emails or messages, you can inform the support team at any time.

To exercise any of the above rights, contact our 24/7 live chat support or send an email to [email protected]. We are committed to responding to your requests.

Protection of Minors

ecv66 is intended only for individuals aged 21 and over. We do not knowingly collect information from minors. Age is verified during the registration process and confirmed through identity document verification at the KYC stage.

If a minor's information enters the system in any way, the account will be closed and the relevant information deleted as soon as it comes to our attention. Parents and guardians are requested to inform us immediately if they suspect a minor is using this platform.

Changes to the Privacy Policy

This privacy policy may be updated from time to time due to platform improvements, the addition of new services, or legal requirements. For important changes, we will:

• Publish a clear notice on the Platform.
• Send a notification to your registered email address.
• Reflect the updated "Last Updated" date at the top of the page.

Continued use of the Platform after any changes will be taken as acceptance of the revised policy. If you do not agree with the new policy, you may stop using the Platform and contact us to close your account.